| Ordering InformationThree Easy Ways To Order:
1. Order Online (Fastest Service!) using our secure order form, 24 hours a day, 7 days a week. Just choose the products you wish, fill out the ordering information requested and submit the order.
2. By Phone. Call us toll-free at 1-800-479-8056 for credit/debit card and check orders, Monday-Friday from 9am to 2:30pm ET. Have your order form completed before you call. Have your credit/debit card or a check handy.
3. By Mail. Send your order along with check, money order, or complete credit/debit card information (card number, expiration date and signature) to the address:
ACTIVE PRO GEAR INC.
PO Box 771835
Miami, FL 33177-1835
FREE, Fast And Efficient Shipping. In-stock items are normally shipped within 48 hours by USPS or UPS (a street address is required). Items may ship seperately, and can take up to 4 to 10 business days for delivery in the Continental US. We’ll pay the continental U.S. Ground shipping charges on your order. In a hurry? We can ship in-stock items by UPS 2nd DAY AIR Delivery (continental U.S. only). See Shipping Info for prices.
How To Get In Touch With Us. For questions regarding your order please E-Mail us by Clicking Here or call customer service at 800-479-8056, Monday-Friday between 9am and 2:30pm ET. Also, you can write to us at the above address.
Refunds and Exchanges are easy. Return items securely wrapped and in their original packing. Enclose a copy of the invoice, so we can credit your account. Please indicate if you wish to exchange or return the item. For complete information see our Returns Page. Send returns to:
Returns Dept.
ACTIVE PRO GEAR INC.
14049 SW 160 CT
Miami, FL 33196
International Orders. Sorry, we can only accept orders from the United States.
Backorders. We try to keep backorders to a minimum, occasionally however, we run out of an item. If this happens we'll notify you and give you the choice of canceling your order or waiting until we restock. Your credit card won't be charged until we ship your order.
Our mailing list. Would you like to be on our mailing list? Call, write or fill out our free subscription form. We occasionally make our mailing list available to companies whose products we feel may be of interest to you. (Postal addresses only, no email addresses or telephone numbers.) Should you not wish to receive these offers, please copy your mailing label and send to our customer service department.
Moving? Please call, write or e-mail us and let us know of your new address as soon as possible, so you won't miss any of our upcoming announcements. Returned Check. If any check is returned unpaid, it may be electronically redeposited and all fees and collection costs permitted by law electronically debited to your account. |
