Customer Service: Benefits & Guarantees
Your purchase at ActiveProGear.com is risk-free and we guarantee your satisfaction by offering the following benefits on every purchase:
Enjoy free shipping anywhere in the United States. USPS First Class Mail service is free to all ActiveProGear.com customers. Many sites appear to have better prices on gear, but when you add in their hefty shipping charges, you’ll end up paying more. Please allow 3-14 business days for receipt within the United States.
(We do not ship outside the United States)
UPS Express Shipping is available at Actual cost. See Shipping for more information.
Fast Returns & Exchanges
Your satisfaction is guaranteed.
If you are not happy with your order, you can return it for a refund or an exchange at anytime.
- For refunds, we will credit the full purchase price for each item returned to the original payment option used to make your purchase.
- For exchanges, we will charge the same credit card for the purchase total of each new item. As always, will ship the new items to you free of charge.
Click here to visit the Returns & Exchanges page
100% Money-Back Guarantee
No time limits, no return authorizations, no gimmicks, NO QUESTIONS ASKED. If you are ever not satisfied with an item, just return it, at any time, for a complete refund or exchange.
ActiveProGear.com’s shopping cart servers use Secure Sockets Layer (SSL), an encryption technology that works with all browsers, so that only ActiveProGear.com will be able to read your personal information. Your information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer. In addition, our backend order management system also encrypts your credit card information so only the first and last four digits are seen when processing your order.
Our shopping cart servers are tested daily by McAfee for security vulnerabilities.
Most orders are shipped within 24 hours
With selected items. Yours to keep even if you return the product.
Our products are developed in-house and manufactured in our own shop right here in the USA! Some are made exclusively for us and are not available anywhere else
Unless indicated, our products are manufactured in the USA using the highest quality materials including:
- Genuine Cordura Nylon
- Bonded nylon thread for long life
- Highest quality hook and loop and webbing materials
- Heat treated steel clips
- Highest quality made snaps